Are you Wholesale Only?
What is your Minimum Order Requirement?
Our minimum order requirement is $100 No Exceptions.
How much do you charge for shipping? What about international Orders?
We offer $15 flat rate shipping for orders being shipped in the United States. Most orders are shipped Fed-Ex 2nd Day shipping or UPS Depending on the size of the order. Expedited shipping is available for $35.00
Fed-Ex 2nd Day - $15.00
Expedited Shipping - $35.00
International Orders (additional shipping charges may apply) - $50 and up
When will my order ship?
Orders received by 2pm PST usually ship on the same business day. We sometimes delay shipping an order for 1-2 business days if we are expecting new inventory to arrive.
Is your merchandise real Gold, Silver & Diamonds?
Yes all our Gold items are solid gold 10k or 14kt in White , Rose and Yellow Gold.
All stones set in our Gold Jewelry are Diamonds & Gemstones. They are Real and Natural not enhanced in any way.
All our Silver jewelry is .925 Sterling Silver. All Stones set in our Silver Jewelry and are Cubic Zirconia. Silver Jewelry is Rhodium Finished to prevent Tarnishing.
How are your Diamonds Graded?
Sonara Jewelry diamond grading is not a guarantee, valuation or appraisal.
Sonara Corporation makes no representation or warranty regarding its
grading and the articles described therein or any inscription thereon.
Diamond grading is an independent third-party opinion regarding the
quality of a diamond.
While such Reports are based upon quantifiable standards, a certain
level of subjectivity is always inherent in the diamond grading
process.
Moreover, the standards that the various diamond laboratories use are
not uniform.
Accordingly, Sonara Corporation will not be held responsible for any
loss, damage or expense or any consequential incidental, direct or
indirect damages
resulting from reliance upon the diamond grading as specified.
Smaller diamonds (Melee) set in jewelry are not certified and you as
the Business owner are responsible for grading and reviewing the
diamond jewelery based on your expertise.
We do not guarantee any claims of quality of diamonds nor does our
online grading estimate substitute or negate the need for an
independent review of the diamond
by you the end retailer before re-selling the product to your final customer.
If you are not happy with the quality of any item you may return it for a full refund within the 30 days of purchase and with all tags attached.
Where are your Chains Made?
Our chains are top quality made in Italy.
Do you offer additional discounts?
Monthly we have specials where we have quantity discounts for purchases over $1000. You may inquire via email or at the office regarding bulk purchase discounts.
We also offer the following discounts on Silver Jewelry
| Purchase Amount | Discount |
| $1000 + | 3% Discount |
| $3000 + | 10% Discount |
| $5000 + | 20% Discount |
We also offer the following discounts on Diamond Jewelry
| $5000 + | 10% Discount |
Discount Excludes the following
Discount will be given in a form of a discount back to you the same day your order is processed and shipped.
What are Diamond Closeouts and Specials?
Diamond Specials are New items that we have discounted for a quick sale. Take advantage of these limited time offers on our new inventory.
Diamond Closeouts are Brand new items that are going to be discontinued. They are deeply discounted. Please note Diamond Closeout pendants pictured with chain do not always have a chain. Please refer to the Description or inquire with us before making purchase.
What is your Return or Exchange Policy?
We accept returns for merchandise within 30 days of delivery. Please inspect all merchandise during this time. Returns submitted after the 30 day period will be subject to a 15% restocking fee. Returned merchandise must be in new, saleable conditional with original packaging. Rings must have tags still attached . If applicable volume discounts will be adjusted according to the revised invoice total after returns. Shipping & Handling fees are not refundable. Return shipping costs are the responsibility of the buyer and package must be insured for the value of the products returned. Customer is responsible for all duties and taxes as charged by their respectable custom offices.
Please contact us via email to request a return authorization before sending back packages.